UBS AG
Finance
UBS is a multinational investment bank and financial services company founded and based in Switzerland. Headquartered in Zürich, it maintains a presence in all major financial centres as the largest Swiss banking institution and largest private bank in the world. We worked with their data science team to help explore machine learning technologies for adoption at the bank. Strict compliance requirements in banking and unregulated field of AI meant substantial customisations before a solution could be adopted
Vanquis Bank
Finance
Vanquis Bank is part of the Provident Financial Group, a business with over 135 years’ experience lending in the home credit market. Vanquis was established in 2002 as Provident's main credit card provider and launched Vanquis Loans in 2016, offering customers an additional opportunity to continue their credit-building journey. We worked with the bank on infrastructure development of a new cloud-based platform built on Kubernetes to centrally host bank wide APIs.
European Bank of Research and Development (EBRD)
Finance
EBRD was founded in 1991 to create a new post-Cold War era in central and Eastern Europe, to progress towards market-oriented economies and the promotion of private and entrepreneurial initiative. Today, EBRD works across three continents and is owned by 69 countries, as well as the European Union and the European Investment Bank. We joined EBRD to help introduced reusability and standardisation across their software delivery landscape spread across multiple teams at the bank.
Crossborder Payment Company
Finance
Our engineers meticulously developed their cross-border transaction platform from the ground up. Through REST API-based integration, we seamlessly connected with diverse financial institutions and crypto exchanges, facilitating fiat transfers from one country to another using cryptocurrencies. This success led to a rapid fundraising effort, resulting in a substantial investment of over $10 million. Presently, the product is not only gaining widespread adoption but is also undergoing continuous adaptation and integration with numerous new banks worldwide.
CPA Global
Legal
CPA Global (now Clarivate) is the world’s leading Intellectual Property (IP) Management and Technology company serving over 10,000 customers and connect millions of global IP users every day. CPA was new to DevOps, and we worked with them to introduce DevOps practices and support various development teams working in Sweden, US and in the UK with their DevOps and operational needs.
Your Housing Group (YHG)
Real Estate
With thousands of homes across England, YHG has a large and diverse property portfolio ranging from social and retirement housing to private rentals. The group employs several software and IT systems to manage in-house building contractors, repair jobs and a call centre to provide customer support. This project was about digital transformation of their business processes to improve customer services by implementing a new CRM system. We helped YHG implement an integration layer between CRM system and a self-service portal for customers not only giving them access to backend legacy systems, but also automating end to end problem reporting and repairs cycle
NHS England
Healthcare
Primary Care Support England (PCSE) is responsible for providing back-office support to GP Practices, Dentists, Opticians, and Pharmacists in England ranging from key administrative and payment services, to managing supplies, performers list and market entry applications through to moving medical records. This engagement was on a large greenfield project to replace outdated technology infrastructure spread across various sites with a unified solution to support PCSE business processes and provide a consistent experience to its end users while substantially reducing operational costs.
Universal Music Group (UMG)
Entertainment
World leader in music-based entertainment, UMG leverages proprietary access and insights to develop innovative integrated brand opportunities globally with the potential to reach billions of engaged fans across digital media, events, name and likeness, sync & more. UMG is the biggest music company in the world, it is one of the "Big Three" record labels, along with Sony Music and Warner Music Group. After the acquisition of EMI by UMG, it was agreed to move EMI’s repertoire data to Universal’s database systems. Existing EMI applications were extended to support migration of this data using existing messaging layer across a period of various months.
EMI Music
Entertainment
At the time of its acquisition by Universal Music, EMI was the fourth largest business group and record label conglomerate in the music industry, and was one of the "Big Five" record companies. Global Repertoire Management was one of the major projects undertaken at EMI Music that spanned across multiple releases conducted well over a year long period with a team of more than two dozen people. An agile development approach, innovative technologies and being the only integration resource in the entire team, it was one of the most challenging experience so far. An MVC based application was the central piece of this project that was built for the business users enabling them to manage all offerings across EMI’s audio and video catalogue.
Lebara
Telecom
Repeatedly awarded as one of the fastest growing businesses in the UK, Lebara is a virtual MNO and works with some of the leading MNOs in telecom industry that enable Lebara to provide communication services to its customers across Europe. However, this model comes with its own challenges and whenever Lebara requires access to its customer’s network profile or control global network settings; it must work with the MNO providing baseline services for that specific country. This engagement was aimed at integrating with MNOs so Lebara could get full control over the capabilities of MNO systems improving productivity at the same time reducing the cost and complexity of MNO access.
Cambridge Assessment
Education
Cambridge Assessment is a department of the University of Cambridge and a not-for-profit organization having presence across the globe. The department incorporates three major exam boards that share same IT services infrastructure thus having common applications for managing candidates and markers information, processing assessments and payments etc. Due to the number of applications integrated via their integration platform and huge volumes of data shared from across the globe, they were facing major performance bottlenecks. We were asked to analyse existing systems and identify problems with current design to devise a set of recommendations to improve the situation.
DAASI International
Information Technology
DAASI International, a prominent open-source company in the European market, specializes in Federated Identity & Access Management, IT infrastructures, and Digital Humanities. Our engineers played a pivotal role in the development of their Identity Management (IdM) product, didmos. The primary emphasis of our work centered around OIDC-based authentication and authorization within different modules of didmos. Additionally, the project encompassed authentication with external Identity Providers (IdPs) such as Facebook, EduGAIN, LinkedIn, and others, utilizing SAML, OAuth 2.0, and OIDC protocols.
Lambeth Borough Council
Government
Lambeth Borough Council deals with council residents daily in fulfilling requests or issues raised by members of the public. Like any running business, these public members are treated as customers to the borough council and fulfilling their requests is crucial to the service standards set by council management. A CRM system was newly installed at the council to be used by customer service agents logging requests raised by members of the public by calling the council helpline. Onsite contractors who carry out requested jobs however use their PDA devices connected to a back-office system to keep track of all the pending jobs and their scheduling information. A new integration layer was built that could take data from CRM system and pass these messages to back-office system and vice versa.
Psychometric Credit Scoring Company
Finance
Psychometric Credit Scoring platform uses assessment science, agronomy, and psychometrics to create a one of a kind risk assessment that can be administered anywhere, anytime. We re-engineered their ROR based monolithic platform into Spring Boot platform based on microservices architecture, implementing REST API based backend and React based front-end. The whole platform was implemented in a very short time with enhanced features, security and features and provided a seamless and fast interface for to take psychometric assessments with ease enabling the team to gather actual market data rapidly. Today, this product has lead to many partnerships from around the world and teams are collecting data from farmers in remote areas in many countries to validate their data model in order to develop relevant insights and help expand their partners’ customer base.
Dudley Borough Council
Government
Improving customer services using latest tools and automating certain areas of the business process was the primary objective of this engagement. This required collecting data from legacy and external systems, so members of the public are kept well-informed around open cases. Our consultants worked with the council to provide guidance around integration development and DevOps practices to introduce and implement automated deployments for their software applications.