.blog-banner .hero-simple-nemo .image {
  background-image: url("/static/images/blogs/customer-service-at-turning-point-banner.jpg");
}

@media (max-width: 768px) {
  .blog-banner .hero-simple-nemo .image {
    background-image: url("/static/images/insights/customer_service_at_turning_point_blog_background.jpg");
  }
}

/* Modern Blog Container Styling */
.blog-banner > .container {
  max-width: 1200px;
  margin: 0 auto;
  padding: 4rem 2rem;
}

/* Enhanced Typography and Spacing */
.blog-banner > .container .text {
  margin-bottom: 2.5rem;
  max-width: 100%;
}

.blog-banner .text .subtitle {
  font-size: 2.5rem;
  margin-bottom: 2rem;
  font-weight: 800;
  color: var(--fg-color-black1);
  line-height: 1.1;
  letter-spacing: -0.03em;
  padding-left: 1.5rem;
  border-left: 6px solid var(--bg-color-blue1);
}

.blog-conclusion-box .subtitle,
.blog-cta-box .subtitle {
  padding-left: 0;
  border-left: none;
  letter-spacing: -0.02em;
}

.blog-cta-box .subtitle {
  text-align: center;
}

.blog-banner .text .description {
  font-size: 1.125rem;
  line-height: 1.8;
  color: var(--fg-color-gray3);
  margin-bottom: 2rem;
}

/* Image Styling */
.blog-banner img.img-fluid {
  border-radius: 12px;
  box-shadow: 0 4px 20px rgba(0, 0, 0, 0.08);
  transition: transform 0.3s ease, box-shadow 0.3s ease;
  margin: 2rem 0;
}

.blog-banner img.img-fluid:hover {
  transform: translateY(-4px);
  box-shadow: 0 8px 32px rgba(0, 0, 0, 0.12);
}

/* Action Grid & Cards */
.action-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(300px, 1fr));
  gap: 2.5rem;
  margin: 2.5rem 0;
}

.action-card {
  background: white;
  padding: 2.5rem;
  border-radius: 20px;
  border: 1px solid rgba(0, 0, 0, 0.05);
  box-shadow: 0 10px 30px rgba(0, 0, 0, 0.04);
  transition: all 0.4s cubic-bezier(0.165, 0.84, 0.44, 1);
  display: flex;
  flex-direction: column;
  position: relative;
  overflow: hidden;
}

.action-card::before {
  content: "";
  position: absolute;
  top: 0;
  left: 0;
  width: 100%;
  height: 4px;
  background: linear-gradient(90deg, var(--bg-color-blue1), var(--bg-color-blue3));
  opacity: 0;
  transition: opacity 0.3s ease;
}

.action-card:hover {
  transform: translateY(-8px);
  box-shadow: 0 20px 40px rgba(0, 0, 0, 0.08);
}

.action-card:hover::before {
  opacity: 1;
}

.action-icon {
  width: 56px;
  height: 56px;
  background: rgba(13, 110, 253, 0.08);
  border-radius: 12px;
  display: flex;
  align-items: center;
  justify-content: center;
  margin-bottom: 1.5rem;
  color: var(--bg-color-blue1);
}

.action-card h4 {
  font-size: 1.6rem;
  font-weight: 800;
  margin-bottom: 1.25rem;
  color: var(--fg-color-black1);
  line-height: 1.2;
}

.action-card ul {
  list-style: none;
  padding: 0;
  margin: 1.5rem 0 0;
}

.action-card ul li {
  position: relative;
  padding-left: 1.5rem;
  margin-bottom: 0.75rem;
  font-size: 1rem;
  color: var(--fg-color-gray3);
  line-height: 1.5;
}

.action-card ul li::before {
  content: "→";
  position: absolute;
  left: 0;
  color: #0045E6; /* More vibrant blue */
  font-weight: 900;
  font-size: 1.1rem;
}

/* Conclusion Layout */
.mastery-split {
  display: grid;
  grid-template-columns: 1.2fr 0.8fr;
  gap: 4rem;
  align-items: center;
}

/* Scroll Animation */
.fade-up {
  opacity: 0;
  transform: translateY(30px);
  transition: opacity 0.8s cubic-bezier(0.165, 0.84, 0.44, 1), transform 0.8s cubic-bezier(0.165, 0.84, 0.44, 1);
}

.fade-up.visible {
  opacity: 1;
  transform: translateY(0);
}

/* Intro Cards */
.blog-intro-cards {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(220px, 1fr));
  gap: 2rem;
  margin: 2.5rem 0;
}

.intro-stat-card {
  background: white;
  padding: 2.5rem;
  border-radius: 20px;
  border-top: 5px solid var(--bg-color-blue1);
  box-shadow: 0 10px 30px rgba(0, 0, 0, 0.04);
  text-align: center;
  transition: all 0.3s ease;
  display: flex;
  flex-direction: column;
  align-items: center;
}

.intro-stat-card:hover {
  transform: translateY(-8px);
  box-shadow: 0 15px 40px rgba(0, 0, 0, 0.08);
}

.stat-label {
  display: block;
  font-size: 2.5rem;
  font-weight: 800;
  color: var(--bg-color-blue1);
  margin-bottom: 1rem;
  line-height: 1.2;
}

.stat-desc {
  font-size: 1rem;
  color: var(--fg-color-gray3);
  line-height: 1.6;
}

/* Visual Emphasis Containers */
.visual-emphasis {
  background: white;
  border-radius: 24px;
  padding: 3.5rem;
  box-shadow: 0 15px 40px rgba(0, 0, 0, 0.04);
  border: 1px solid rgba(0, 0, 0, 0.06);
  margin: 3rem 0;
}

.visual-emphasis .max-w-900 {
  max-width: 100%;
  margin: 0 auto;
}

/* Responsive Design */
@media (max-width: 992px) {
  .mastery-split {
    grid-template-columns: 1fr;
    gap: 2rem;
  }
}

@media (max-width: 768px) {
  .blog-banner > .container {
    padding: 3rem 1.5rem;
  }

  .blog-banner > .container .text {
    margin-bottom: 1.5rem;
  }

  .blog-banner .text .subtitle {
    font-size: 2rem;
    margin-bottom: 1.5rem;
    padding-left: 1rem;
    border-left-width: 4px;
  }

  .blog-banner .text .description {
    font-size: 1rem;
    line-height: 1.7;
  }

  .blog-intro-cards {
    margin: 1.5rem 0;
    gap: 1rem;
  }

  .visual-emphasis {
    padding: 2rem 1.5rem;
    margin: 2rem 0;
    border-radius: 16px;
  }

  .action-grid {
    margin: 1.5rem 0;
    gap: 1.5rem;
  }
}

@media (max-width: 480px) {
  .blog-banner > .container {
    padding: 2rem 1rem;
  }

  .blog-banner .text .subtitle {
    font-size: 1.75rem;
  }

  .blog-banner .text .description {
    font-size: 0.95rem;
  }

  .stat-label {
    font-size: 2rem;
  }

  .intro-stat-card {
    padding: 1.5rem;
  }
}